{"id":81481,"date":"2022-03-02T12:58:59","date_gmt":"2022-03-02T12:58:59","guid":{"rendered":"https:\/\/www.plan-it-all.com\/?post_type=avada_faq&#038;p=81481"},"modified":"2022-10-07T05:05:27","modified_gmt":"2022-10-07T05:05:27","slug":"i-didnt-receive-my-plans-why","status":"publish","type":"avada_faq","link":"https:\/\/www.plan-it-all.com\/es\/faq-items\/i-didnt-receive-my-plans-why\/","title":{"rendered":"I didn\u2019t receive my plans, why ?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1424.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p>As soon as your photos are edited, you receive a notification email with a link to download your photos.<\/p>\n<p>Your photos are also available from your PLAN-IT-ALL account. To access them, you consult your various projects in the JOBS tab. By choosing your project, you can download your photos by clicking on DOWNLOAD.<\/p>\n<p>There are several possibilities if you have not received your photos:<\/p>\n<p>As soon as your plans are finished, you will receive a notification email with a link to download your plans.<\/p>\n<p>Your plans are also available from your PLAN-IT-ALL account. To access them, you consult your various projects in the JOB tab. By choosing your project, you can download your plans by clicking on DOWNLOAD.<\/p>\n<p>There are several possibilities if you have not received your plans:<\/p>\n<p>The notification email is in your spam folder. In this case, you can either check your spam or download your files directly from your account.<br \/>\nIt is possible that we have difficulties with the files provided. Your project will be put on hold and you will be informed by email (and in the tab corresponding to your project).<br \/>\nThe plans provided are larger than what was entered in the order. In this case, you will be informed and the project will be put on hold until the extra payment is received.<\/p>\n<p>See also status of my project and follow-up of my project.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:50px;width:100%;\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"faq_category":[118,117,197],"class_list":["post-81481","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-order","faq_category-order-correction","faq_category-plan-it-all"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I didn\u2019t receive my plans, why ? 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