{"id":81906,"date":"2022-03-07T06:46:22","date_gmt":"2022-03-07T06:46:22","guid":{"rendered":"https:\/\/www.plan-it-all.com\/?post_type=avada_faq&#038;p=81906"},"modified":"2022-10-07T06:21:42","modified_gmt":"2022-10-07T06:21:42","slug":"en-passant-commande-jai-essaye-de-telecharger-les-fichiers-mais-cela-ne-marche-pas-que-dois-je-faire","status":"publish","type":"avada_faq","link":"https:\/\/www.plan-it-all.com\/fr\/faq-items\/en-passant-commande-jai-essaye-de-telecharger-les-fichiers-mais-cela-ne-marche-pas-que-dois-je-faire\/","title":{"rendered":"En passant commande, j\u2019ai essay\u00e9 de t\u00e9l\u00e9charger les fichiers mais cela ne marche pas. Que dois-je faire ?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1424.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p>Lorsque vous passez commande, il existe plusieurs possibilit\u00e9s pour lesquelles vos fichiers sont susceptibles de ne pas \u00eatre t\u00e9l\u00e9charg\u00e9s sur notre plateforme :<\/p>\n<ol>\n<li>La plateforme accepte les fichiers aux formats suivants\u00a0: PDF, JPG, JPEG, TIFF, TIF, DWG, DXF et ZIP. Si vous essayez de t\u00e9l\u00e9charger un fichier dans un autre format, la plateforme ne l\u2019acceptera pas. N\u00e9anmoins, vous pouvez toujours le t\u00e9l\u00e9charger apr\u00e8s l\u2019avoir \u00ab\u00a0zipp\u00e9\u00a0\u00bb (dans un fichier ZIP).<\/li>\n<li>La plateforme permet de t\u00e9l\u00e9charger jusqu\u2019\u00e0 maximum 10 fichiers dans un m\u00eame projet. Chaque fichier ne peut exc\u00e9der 12MB chacun.<\/li>\n<li>Un bloqueur de publicit\u00e9 peut aussi \u00eatre \u00e0 l&rsquo;origine d&rsquo;un \u00e9chec de t\u00e9l\u00e9chargement. Veuillez le d\u00e9sactiver sur notre site.<\/li>\n<li>Une mauvaise connexion internet peut aussi faire \u00e9chouer le t\u00e9l\u00e9chargement. Il vous faudra r\u00e9essayer une nouvelle fois.<\/li>\n<\/ol>\n<p>Si vous devez t\u00e9l\u00e9charger un plus grand nombre de fichier, veuillez s\u00e9parer votre commande en plusieurs sous-projets (job), chacun comportant un maximum de 10 fichiers.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:50px;width:100%;\"><\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1200\" height=\"564\" alt=\"FAQ-commande-telechargement-fichier\" title=\"FAQ-commande-telechargement-fichier-uai-1440&#215;677\" src=\"https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1.png\" data-orig-src=\"https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1-1200x564.png\" class=\"lazyload img-responsive wp-image-81910\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271440%27%20height%3D%27677%27%20viewBox%3D%270%200%201440%20677%27%3E%3Crect%20width%3D%271440%27%20height%3D%27677%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1-200x94.png 200w, https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1-400x188.png 400w, https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1-600x282.png 600w, https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1-800x376.png 800w, https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1-1200x564.png 1200w, https:\/\/www.plan-it-all.com\/wp-content\/uploads\/2022\/03\/FAQ-commande-telechargement-fichier-uai-1440x677-1.png 1440w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"faq_category":[146,145,198],"class_list":["post-81906","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-commande","faq_category-commande-et-correction","faq_category-plan-it-all-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>En passant commande, j\u2019ai essay\u00e9 de t\u00e9l\u00e9charger les fichiers mais cela ne marche pas. 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