{"id":81952,"date":"2022-03-07T07:20:40","date_gmt":"2022-03-07T07:20:40","guid":{"rendered":"https:\/\/www.plan-it-all.com\/?post_type=avada_faq&#038;p=81952"},"modified":"2022-10-07T06:21:07","modified_gmt":"2022-10-07T06:21:07","slug":"je-nai-pas-recu-mes-photos-retouchees-pourquoi","status":"publish","type":"avada_faq","link":"https:\/\/www.plan-it-all.com\/fr\/faq-items\/je-nai-pas-recu-mes-photos-retouchees-pourquoi\/","title":{"rendered":"Je n\u2019ai pas re\u00e7u mes photos retouch\u00e9es. Pourquoi ?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1424.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p>D\u00e8s que vos photos sont retouch\u00e9es, vous recevez un mail de notification avec un lien pour t\u00e9l\u00e9charger vos photos.<\/p>\n<p>Vos photos sont aussi disponibles \u00e0 partir de votre compte PLAN-IT-ALL. Pour y acc\u00e9der, vous consultez vos divers projets dans l\u2019onglet <a href=\"https:\/\/my.plan-it-all.com\/my-account\/jobs\" target=\"_blank\" rel=\"noopener\">JOBS<\/a>. En choisissant votre projet, vous pouvez t\u00e9l\u00e9charger vos photos en cliquant sur T\u00c9L\u00c9CHARGER.<\/p>\n<p>Il y a plusieurs possibilit\u00e9s si vous n\u2019avez pas re\u00e7u vos photos\u00a0:<\/p>\n<ol>\n<li>Le mail de notification se trouve dans vos spams. Dans ce cas, vous pouvez soit v\u00e9rifier dans vos spams, soit t\u00e9l\u00e9charger vos fichiers directement \u00e0 partir de votre compte.<\/li>\n<li>Il est possible que nous aillions des difficult\u00e9s avec les fichiers fournis. Votre projet est alors mis en attente et vous en \u00eates inform\u00e9s par mail (et dans l\u2019onglet correspondant \u00e0 votre projet).<\/li>\n<\/ol>\n<p>Voir aussi\u00a0statut de mon projet\u00a0et\u00a0suivi de mon projet.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:50px;width:100%;\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"faq_category":[146,145,198],"class_list":["post-81952","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-commande","faq_category-commande-et-correction","faq_category-plan-it-all-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Je n\u2019ai pas re\u00e7u mes photos retouch\u00e9es. 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