aa2022-06-07T10:41:08+00:00
Can I use a photo from my gallery?2022-03-02T08:52:42+00:00

You can add photos from your gallery in the “Photo” section of the project. You can also add a photo of a plan in the “Plan” section. But you can’t add photos in the “HDR Photo” section.

Is the number of HDR photos limited?2022-03-02T08:52:03+00:00

It depends on the subscription or the package you choose.

Where can I find my HDR photos?2022-03-02T08:51:17+00:00

From your library, in each project, in the “HDR Photo” section.

My HDR photo is blurry, why?2022-03-02T08:50:30+00:00

If you move while taking the HDR photo, the result may be blurred. You should also avoid taking HDR photos on a windy day.

How long does it take to take an HDR photo?2022-03-02T08:49:52+00:00

If you have a data connection or a wifi connection, the realization of the HDR photo is almost instantaneous.

How to take an HDR photo ?2022-03-02T08:49:11+00:00

From the ATLENTIS home screen, click on the central “+” button and select the “Take an HDR photo” option. 

Select the mode on the screen that best suits you: indoor, outdoor, or low light. Use a tripod, or stand still when capturing the photo.

How do I choose the type of blue sky I want for my photo?2022-03-02T08:48:32+00:00

You have to choose by scrolling through the skies proposed in the application. You can see a preview of each sky in real time on your photo.

Can I add a blue sky directly to my photos?2022-03-02T08:47:50+00:00

Yes, but only on HDR photos taken with the ATLENTIS application.

Can I edit a photo that has already been edited a second time?2022-03-02T08:47:12+00:00

You can manually modify a photo as many times as you want.

Where can I find my manually edited photos on the application?2022-03-02T08:46:36+00:00

You will find your edited photos in the same folder as the original photos.

What is the delivery time for plans from a 3D LIDAR scan?2022-03-02T08:45:36+00:00

The delivery time for the plans is 48 hours maximum.

How can I order plans directly from my 3D scans?2022-03-02T08:44:57+00:00

Find the scan, in your project in question, then press the ad Hoc icon. A dedicated ordering module opens and you just have to follow the instructions on the screen to proceed with the order. You will receive a 2D Basic plan in black and white.

Where can I find my files made with the 3D LIDAR scanner?2022-03-02T08:44:19+00:00

In each project of your library, under the “Scan” tab. 

If your device is not equipped with LIDAR scanning, you do not have access to this option.

How can I modify my photos manually with the ATLENTIS application2022-02-28T07:15:56+00:00

Simply view the photo in question and click on the middle icon at the bottom. A photo editor will open and you can modify the following elements: brightness, contrast, saturation, shadow, clarity, exposure, gamma, cropping, resizing, horizon correction, etc.

 This service is available with all subscriptions, except the free version.

How do I use the 3D LIDAR scanner?2022-02-28T07:14:52+00:00

From the ATLENTIS home screen, click on the central “+” button and select the “LIDAR Scan” option. 

Or from an existing project, “Scan” section, then “+” button.

Then simply follow the instructions on the screen and browse the parts to be scanned. It is recommended to scan a maximum of 1 floor of about 200m².

If your device is not equipped with LIDAR scanning, you do not have access to this option.

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