FAQs Archive - Página 2 de 8

What is the difference between a order and a job?

Komal S2022-10-07T05:04:55+00:00

PLAN-IT-ALL considers that the execution of each project is a single and separate job. In an order, you can have several jobs corresponding to as many projects. Each job [...]

What is the difference between a order and a job?Komal S2022-10-07T05:04:55+00:00

How to order a photo editing ?

Komal S2022-10-07T05:04:45+00:00

To order a photo editing on PLAN IT ALL: Log in to the platform using your LOGIN and PASSWORD. Choose the PHOTO EDITING service by clicking on the ORDER [...]

How to order a photo editing ?Komal S2022-10-07T05:04:45+00:00

Do I have to buy a credit pack to order?

Komal S2022-10-07T05:04:36+00:00

No, you don’t have to buy a pack to order our products and services. You can place your order from the SHOP tab and proceed to checkout at the [...]

Do I have to buy a credit pack to order?Komal S2022-10-07T05:04:36+00:00

How long are the files of my order available online?

Komal S2022-10-07T05:04:25+00:00

The ordered files are available during 30 days, from your PLAN-IT-ALL account. After this period, your files are archived for an additional 6 months on our servers, before being [...]

How long are the files of my order available online?Komal S2022-10-07T05:04:25+00:00

An error is appearing during the payment process. What can I do?

Komal S2022-10-07T05:04:18+00:00

An error is appearing during the payment process. What can I do? We advise you to contact directly support@plan-it-all.com

An error is appearing during the payment process. What can I do?Komal S2022-10-07T05:04:18+00:00

What payment methods are accepted?

Komal S2022-10-07T04:56:20+00:00

You can make your payments with Debit cards: MAESTRO Credit cards: VISA, MASTERCARD, AMEX, DISCOVER, JCB and UNION PAY.

What payment methods are accepted?Komal S2022-10-07T04:56:20+00:00

Where can I view the purchase bill for my order?

Komal S2022-10-07T04:56:11+00:00

You can view the bills in the TRANSACTION HISTORY tab on the left hand menu. Click on the transaction you need the bill for.

Where can I view the purchase bill for my order?Komal S2022-10-07T04:56:11+00:00

I added a new user and no validation email was received. Why?

Komal S2022-10-07T04:56:01+00:00

We advise you to ask this new user to check his spam. If this does not work, please contact our support team: support@plan-it-all.com.

I added a new user and no validation email was received. Why?Komal S2022-10-07T04:56:01+00:00

How do I add an additional user to my account?

Komal S2022-10-07T04:56:36+00:00

From the USER menu, you can add as many users as you want by clicking ADD NEW USER.

How do I add an additional user to my account?Komal S2022-10-07T04:56:36+00:00

How do I add a branch to my account?

Komal S2022-10-07T04:56:29+00:00

From the BRANCHES menu, you can add as many branches as you want by clicking on the ADD BRANCH button.

How do I add a branch to my account?Komal S2022-10-07T04:56:29+00:00

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