How do I synchronize my files on all my devices?
Komal S2022-03-02T08:36:43+00:00The synchronization is automatic. However, you can choose in your account settings if you want the upload to be always on wifi, only if there is wifi or using [...]
How do I add or modify the parameters of my project (title, cover image, client, asset)?
Komal S2022-03-02T08:35:47+00:00For any project you create, you just have to select it, then click on "Edit" and change the desired information. This is also how you can choose if a [...]
How many devices or users am I entitled to?
Komal S2022-03-04T10:47:41+00:00The number of devices is limited according to the subscription you have subscribed to. You can share your ATLENTIS account with as many users/devices as your subscription allows. SUBSCRIPTION [...]
How to buy packs?
Komal S2022-03-02T08:32:49+00:00There are HDR photo packs, Blue Sky packs and 3D Scan to Plan Conversion packs. You can buy one or more packs from the online platform only, in the [...]
How do I change my subscription?
Komal S2022-03-04T08:06:16+00:00You can modify your subscription online, from the "Settings" menu or contact our customer service: By email : support@plan-it-all.com By phone : Monday to Friday from 9am to 5pm [...]
What are the pricing options with ATLENTIS?
Komal S2022-03-02T08:27:38+00:00With ATLENTIS, you have a range of possibilities to fit your needs. You can buy service packs to consume only the products you need, but you can also take [...]
Who can I contact in case of problems with my ATLENTIS application?
Komal S2022-03-04T04:59:38+00:00ATLENTIS and PLAN-IT-ALL support are identical. You can contact our teams By email : support@plan-it-all.com By chat, accessible on our website By phone : Monday to Friday from 9am [...]
How do I add more storage to my account?
Komal S2022-03-02T08:23:02+00:00To get more storage space, you need to upgrade your subscription. You can only subscribe from the online platform (https://library.plan-it-all.com/settings) in the "Settings" menu. Note that the memory used [...]
How do I know how much storage space I have left?
Komal S2022-03-02T08:22:17+00:00In the "My Account" tab, you can see the percentage of storage used.
How do I add an additional device?
Komal S2022-04-08T12:48:25+00:00Simply log in with the same credentials to access your account on multiple devices. You are allowed as many devices as your subscription allows. SEE SUBSCRIPTION TABLE ONLINE [...]
